Arch Hardware

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How Arch Hardware Can Benefit Your Business

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In a harsh African retail environment you need hardware that’s durable and reliable. You want a product that’s technologically advanced for optimal accuracy and performance. Our equipment is designed and custom-built for high transaction environments and it integrates seamlessly with our software offering. Hardware forms an important part of our integrated retail management solution and we can help you to identify the right equipment to fit your unique requirements. While we do provide ongoing support, our hardware products are built for minimal maintenance. This means a reduction in operating costs for you. When selecting equipment, we place emphasis on keeping Total Cost of Ownership (TCO) low – parts availability is guaranteed for up to 8 years, in addition, selected equipment carries a 3 year warranty.

1) Point-of-Sale (POS) Equipment:

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We have a number of options available from conventional PC’s to advanced touch screen machines. Your particular operational requirements will dictate the right solution. We’ll help you consider important issues such as space, nature of the store, type of products, budget, trading environment and more. Our POS equipment offers the following advantages:

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• Integrated, compact designs eliminate loose, untidy cables/connections and optimise space utilization;
• Designs facilitate ease of installation;
• Fan-less technology available in certain models reduces maintenance thus increases reliability;
• Optional (modular) extras can be added, such as customer display panels;
• Some of our equipment allows you to run electronic adverts at till-point;
• Our POS equipment is energy efficient, using minimal power;
• The equipment has spill and dust resistant machine interfaces;
•  We offer extended warranty periods on selected equipment due to superior quality.

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1.1) Arch TowerPOS:

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Calling on over 30 years’ experience retail POS operations, the Tower POS was designed with functionality, performance and reliability in mind, and especially suited for high volume retail environments. The 15’’ touch screen component of the TowerPOS is the Arch AP-301, employing cutting edge technology for superior quality and improved durability. It comes with an integrated scanner, printer, MSR, biometric reader and optional integrated PED stand as well as a variety of customer display options.

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1.2) Arch Mini-Tower POS:

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This elegant compact All-in-One touch screen POS machine was developed with the primary objective to offer a smaller Tower POS at check-out points where space comes at a premium (e.g. kiosks). It offers superb performance in high volume retail environments. It comes with an integrated vertical scanner and an 80mm thermal printer. Our Tower POS uses the Intel Atom D2550 1.86 GHz Low Power Processor, ensuring high processing performance.

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1.3) Arch AP-301:

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Integrated 15″ LED touchscreen computer with PCAP (Projected Capacitive Touch) technology and cast aluminium housing for superior quality, durability and operation. It is equipped with a VESA mount bracket which offers various mounting options including desktop stand, wall-mount and TowerPOS (see TowerPOS above). The AP-301 provides seamless integration with peripherals such as MSR, Fingerprint Reader and Second Display, making it perfect for retail. The fan-less and solid-state technology with external power supply ensures reliability even in the harshest of conditions. See technical spec sheet.

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1.4) Conventional PC-POS:

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This versatile conventional PC can be used either as a POS, or in the back office for capturing purchase orders, GRV’s and for doing cash-up’s. It is a fan-less machine with an external power supply (low maintenance). The dual core low energy CPU, makes this a very energy efficient choice. The relatively small dimensions of the unit, ensures that space is utilised optimally.

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1.5) Arch POS Customer Pole Display:

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This small compact POS customer display is light weight and modern in design. Through various applications, it fits in many different business environments such as retail, hospitality, speciality shops etc. In addition to displaying transactional data at POS, it can also be used as digital signage, making it suitable to run advertisements at POS. Through the pole stand the monitor is adjustable and can be fixed easily in the required position by the individual operator.

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1.6) Arch POS Receipt Printer:

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Designed for reliability and performance, the printer offers printing speeds up to 260mm/s backed by 2 X shaft driven cutters with >2M cuts. The compact cube design makes this printer about 45% smaller than traditional printers and with front or top paper loading, and a wide range of interface and port options allows easy installation and simple integration to POS solutions. This printer is the component of choice in the TowerPOS terminal. See technical spec sheet.Arch_POS_Vertical_Scanner

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1.7) Arch POS Vertical Scanner:

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This bar code reader brings new imaging technology to high-volume point-of-sale. It is the first bar code scanner to duplicate the speed and wide field-of-view of high-performance omni-directional laser scanners while adding the benefits associated with imaging. This imaging technology provides outstanding performance when capturing hard-to-read bar codes such as truncated (short), out-of-spec, poorly printed and GS1 DataBar(tm) codes. It further provides support for both linear (1D) and 2D label decoding. See technical spec sheet.

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2) Back Office Machines:

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Back office systems ensure greater efficiency and security in a retail store operation. Our machines run all management tasks associated with retail operations. These include monitoring store performance, receiving product, ordering product, conducting price maintenance tasks, among others.  Our PC’s are custom built in line with our low maintenance ethos, ensuring durability and reliability in the store back office where important managerial functions are performed.

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3) Servers:

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Managing your operational data warehouse is critical to the success of your operation. The server is central to this and the operational heart of your business. Server quality is non-negotiable to ensure system integrity. Our servers are custom-built in support of this. Server type is primarily determined by store size. We install a Small, Medium or Enterprise server depending on the operational needs.

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4) Personal Digital Assistant

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A hand-held workstation, designed for versatile applications in receiving, on-the-shelf product management and security checks at the store exit.  Arch Mobile, our in-store mobile management solution, is run on this versatile piece of equipment. It has an application not only in retail, but also in warehouses, distribution centres, logistics, postal services and even manufacturing.  The mobile device is also CCX v.4 certified which provides a secure and compatible connection with industrial wireless networks.  It is the most rugged in its class (1.8 meter drop resistance and IP65 water/dust proof as well as 1,000 cycles at 1meter-tumble). It further has an IP65 rating compared with other products that are typically rated with IP54 (increased durability in harsh conditions).

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5) In-store Price Checkers:

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We offer two options for the in-store convenience of shoppers.  Strategically placed in the store, it provides them with the convenience to check product prices. The first model  is an entry level, small and attractive price checker with latest technology. Interfacing is either through Wireless RF or wired Ethernet. The bright display has, depending on the font set, 3 or 5 lines and can display up to 20 characters per line. The second model is a high quality multi-functional information terminal, combining all functions of a compact kiosk and classic price checker. The Information Terminals come with touch screen and multi-media features, helping the customer to find/receive information and product pricing easily. It further has multi-media expansion to support images, sound and videos.

6) Hardware Peripherals:

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We offer a full range of readily accessible, specialised hardware peripherals. These include:

• Label printers
• Portable data terminals (PDT)
• Checkout scanners
• Thermal receipt printers
• Laser printers
• Uninterrupted power supply (UPS)
• LCD monitors
• Unique Point-of-sale (POS) keyboards
• Cash drawers
• Managed switches
•  Biometric readers
• ADSL routers

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