Consultation, Development, Implementation, Training & Support
Proven technology based management solutions
Just as your in-store customers expect you to know their expectations and desires, we make it our business to understand yours. We measure our success by our ability to help increase store efficiency and profitability. So much so that our partnership approach often results in clients growing from small retail operations into large multiple retail stores.
Our integrated retail management solutions are operational in supermarkets, wholesalers, cash & carry, liquor stores, hardware outlets, fresh produce sites, butcheries, convenience stores and more.
Before, during and after purchase care
Regardless of how big or small your retail business, we can help to establish your unique requirements and IT infrastructure. Together we decide the features and functions you need to create the ideal system to optimize your retail operation.
Retail systems management is more than point of sale. It’s about integrating systems across your entire business so you can make better business decisions. We have an experienced software development team to customize a service delivery system best suited to your particular retail business needs.
Implementation and training
We install and implement our system Intensive training is also provided at the implementation, but also ongoing, to individuals and groups, ensuring Arch is optimally applied in the business.
Superior on-site and remote support
While our goal is always minimal operational downtime, we cannot control unforeseen occurrences. However, your local branch office and our skilled on-line call center staff will guide you through any service issues. Our service commitment is driven through a service level agreement (SLA).