Why/why not? What more can be done in the loyalty space that will: (a) Improve the customer's experience? (b) Extract the maximum value for the retailer? BY FRANCOIS LOOTS, Managing Director, Infinity. It is estimated that there are more than 100 loyalty programmes in operation in South Africa. Not...
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BY ERIK VAN AS, Product Development and Strategy Officer. Retail automation is a constant and necessary process for retailers on the path for ever increasing efficiency. It is about increasing the service offering to the customer at the lowest possible overhead, which can only be...
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Checkers Store Converts to OK Foods OK Foods, Franchise Division of Shoprite Checkers, recently converted and revamped the existing Checkers Oakdale (Bellville) to an OK Foods store. This is a new initiative of the group to identify further stores which can be converted in this manner...
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It’s not just about stock control. It’s also about company finance control If you’re a business owner in the retail sector, you may not yet realise the potential of your POS software. If your POS is outdated perhaps it’s time to bring your product system into...
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Improve your customers’ retail experience with efficient point-of-sale software solutions Gone are the days of cashiers manually ringing up each item, one by one; sometimes battling to find the prices of products, while the queue grows longer, customers’ patience grows shorter, and the overall experience leaves...
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Being a successful retail business isn’t just about keeping your customers satisfied – although that is also a key factor. It’s all about a combination of factors that will lead to a retailer’s success. While every business is unique and has its own demands and...
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Most retail business owners today are aware of how a Point-of-Sale (POS) system is beneficial in tracking your store’s sales, but what many don’t know is the boost in productivity this tool can give your business. Here are four reasons why: No room for errorsA POS...
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A Point-of-Sale (POS) system is more than just a modern day cash register. It’s computer-based system opening up a new world of data pertaining to your business. So, before thinking a POS system is an unnecessary expense, here are some of its advantages over the...
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Customer Loyalty Customer loyalty products have increased in prominence and popularity. They are a means to attract and maintain valued customers in a very competitive retail environment while providing the retailer with valuable customer information upon which direct marketing campaigns can be devised. Loyalty programs are...
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In a recent development, OK Foods, franchise division of Shoprite Checkers, entered into an agreement with Brent Oil, whereby the convenience stores at their service stations will be revamped and branded OK Minimark. The first implementation with AC Petroleum (8 stores) has commenced with the...
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