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Case Study – Arch Infinity Loyalty

Loyalty/Rewards programs are a fundamental component of interactive customer engagement answering to the adage of: “Either you communicate with your customer or somebody else will”.   As part of Spinnaker’s suite of value-added services (“VAS”), Spinnaker selected Infinity as partner in their software assurance program.  As part...

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15 May
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OK Foods Boulevard, Paarl

The past year has seen impressive growth in not only new OK Foods stores opening their doors, but also a number of brand conversions.  One such conversion is OK Foods Boulevard in Paarl, which was converted from a Pick n Pay.  Branding of all new...

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15 May
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Arch Enterprise Gaining in Stature

Arch Enterprise (“AE”) developed by Spinnaker Software, centralizes control and reporting for multi store enterprises, and seamlessly integrates with the widely used Arch Retail system. Its AE’s flexible design allows management to select the level of centralization on the various processes in a typical retail...

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15 May
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Arch Retail, an Integrated Solution for Fresh Produce Retail

Arch Retail is an integrated in-store management solution widely used in the Southern African supermarket, wholesaler, liquor, butchery, bakery, convenience and fresh produce retail verticals.  Functionality developed to address requirements in these verticals includes:   Plan based stock replenishment scheduler; Parameterised & formula based ordering; Pro-active...

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15 May
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Aheers Group Growing

The Aheers Group, a longstanding client of Spinnaker, recently opened a brand new store in Kranskop, KZN. This represents the 4th store on Arch in the group – 2 existing stores in Greytown and 1 in Kranskop.  Foodworks, a hybrid store, offers a wide selection...

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15 May
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Ransomware Alert

Cyber crime has become part of daily reality, where criminals apply more sophisticated software to defraud unsuspecting targets. Ransomware, one such piece of software, is malware that encrypts important company files and holds them for ransom. It is reported worldwide that cybercriminals made over $1billion...

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15 May
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Donor to Carel du Toit Centre

The Carel du Toit Centre for Hearing Impaired Children was founded in 1973 by Prof Carel du Toit, an ear, nose and throat surgeon and head of the ENT Department at Tygerberg Hospital. The centre specialises in early intervention programmes for hearing impaired children. For...

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15 May
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ok food
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OK Foods Milestone

The past couple a years has seen the OK Foods Group grow store numbers dramatically from both acquisitions and new store openings. The standing of the brand in the retail landscape has also grown strongly, as is evident from a large number of new members switching brands. Upgrading...

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10 November
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arch training
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Arch Training Initiative

It is a known fact that Arch as a software operational management tool is comprehensive in its functionality.   The real benefits of the Arch suite of products will only be enjoyed once it is optimally employed in the business. There are many instances (also see article in this newsletter)...

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10 November
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